FAQ

What is the delivery time?

Paints are produced on-demand and typically shipped 3 times per week.

Products are shipped through the postal network. Order tracking information will be provided in the order confirmation email.

Typical lead times for delivery:

Europe incl. UK 1 - 3 weeks
North America 2 - 4 weeks
Rest of world 3 - 5 weeks

  

How do I get the best result?

Our products are designed in such a way they can be used without tools, training or previous experience.

You can find the step-by-step tutorial here.

 

Do you also sell paints which are not shown on the website?

We do our utmost to keep the bike database up-to-date with the continuous release of new bikes and new bike colours. This way you can be sure what we have available is published in the bike database.

That means if you cannot find a particular colour in our database, we do not have it available. 

 

Can I send a photo of my bike for colour matching?

Our bike database can help you identify the exact colour of your bike, however it can happen that a particular model is not included - even if we do have that colour available.

Unfortunately, we do not have the expertise to colour match from photos. The best source of information is the Customer Service of your bike's manufacturer or a local bike shop. 

 

If your question is not answered here, feel free to contact us via the contact form.